Last Updated: October 15, 2026
Welcome to Mobility Plus Health Solutions. By accessing or using our website, purchasing products, or utilizing our services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services.
1. Acceptance of Terms
By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by these terms. These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
2. Medical Disclaimer & Product Use
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Informational Purpose: The content, products, and services provided on this website are for informational and retail purposes only and are not intended to substitute for professional medical advice, diagnosis, or treatment.
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Consult Professionals: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before using any medical equipment, mobility aids, bracing, or therapeutic products purchased from Mobility Plus Health Solutions.
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Proper Usage: Customers are responsible for ensuring that all medical devices, safety equipment, and daily living aids are used strictly in accordance with manufacturer instructions and professional healthcare guidance.
3. Pricing, Orders, and Pricing Errors
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Pricing Accuracy: We strive to ensure that all prices listed on Mobility Plus Health Solutions are accurate. However, occasional errors, typos, or technical glitches may occur.
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Right to Cancel: We reserve the right to correct any errors, inaccuracies, or omissions and to change or update prices at any time without prior notice. If a product’s correct price is higher than our stated price, we will contact you before shipping or cancel the order and notify you of the cancellation.
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Order Acceptance: Receipt of an order confirmation does not constitute our acceptance of an order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or suspected fraud.
4. Shipping and Delivery
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We offer delivery options for orders placed through our platform. Free delivery eligibility, shipping fees, and estimated delivery timelines are specified on our website and are subject to change. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
5. Returns and Refunds
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All returns, exchanges, and refund requests are governed by our store policies. Due to the personal and hygienic nature of certain medical supplies, continence care products, and daily living aids, specific restrictions may apply to opened or used items. Please review our return guidelines prior to completing your purchase.
6. Intellectual Property
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All content included on this site—such as text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of Mobility Plus Health Solutions or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.
7. Limitation of Liability
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To the fullest extent permitted by law, Mobility Plus Health Solutions, its co-owners, partners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or any products purchased from us.
8. Governing Law
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These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Phone: +1 780 888 4848
- Fax: +1 780 888 4949
- Email: support@mobilityplushealthsolutions.com
- Location: 7428 101 Ave NW, Edmonton, AB T6A 0J3